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Managed IT Services

Customer services

The most popular service among customers is the request for the maintenance of their end users, requiring a high quality and fast problem solving. It is for us a standard procedure for receiving and routing calls, otherwise called Call Centre or Service Desk. Reducing the cost of resolving end-user requests by half is its main advantage.

IT Infrastructure Support

Cloud Computing and Virtualization

Application Development and Support

Despite the high competition among application service providers, it may not always be possible to find a suitable offering. Our main objective is to deliver proficient development and support of applications tailored to fit your business needs.

For more information on the service, go to ICL Services website.

Projects

Grinatom Grinatom Developing the Integration Platform
Executive Directorate of the 27th World University Summer Games Executive Directorate of the 27th World University Summer Games Organizing the Service Desk
British Petroleum British Petroleum Customer Service and Onsite Support
Itella Itella IT Infrastructure Maintenance
Auchan Auchan New Service Model for Customer’s Stores with Self-Service Checkouts

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