IT consulting

IT services capacity management

IT capacity management is a way to align the company's IT infrastructure with changing business requirements and provide the necessary IT capacity in a timely manner. The task set before the management process is to provide the necessary resources to process and store the data at the right time and in a cost-effective way. The main goal of the process is to ensure an appropriate capacity balance in the organization of the IT systems.

We use VMware vRealize Operations Insight, vRealize Automation, and vRealize Business Management to intelligently manage physical hardware and processes in vSphere, OpenStack, and Hyper-V environments. Our engineers will adapt the software to the special requirements of your company.

For more information on the service, go to ICL Services website.

IT audit

IT audit is an opportunity to get an objective assessment of the IT management system.

The IT audit service can be implemented in several areas:

IT audit options:

For more information on the service, go to ICL Services website.

Development and implementation of remote work formats for employees

The rapidly changing pandemic situation has shown how important it is to be able to adapt quickly to new legal and business requirements without compromising productivity and safety.  

ICL Services offers rapid implementation of the remote work format for employees in a short time frame beginning from one week. IT solutions options:

It is possible to implement the solutions in an operational headquarters mode (in case of urgent need) or using a classic project approach.

IT services management

Our experience in building processes will help prepare and transform the IT service delivery processes. In line with best ITSM practices, we will help you achieve increased efficiency and improve customer and end-user satisfaction with the company's IT services.

As a result, you will be able to solve such problems as:

• building transparent and manageable processes for IT services;
• improving the quality of IT services and the company's competitiveness in the market;
• effectively using IT investments and increasing the speed of their return;
• organizing the work of IT services;
• justifying the cost of services and price management.

Infrastructure services consulting and audit

This service allows you to

The service includes IT consulting and training, as well as the survey, performance analysis, and optimization of IT infrastructure. A dedicated architect will also be appointed.

IT services availability management

IT services availability management is the best way to align your company's IT infrastructure with evolving business requirements and reduce IT service availability risks in a timely manner.

The main goal of the IT services availability management process is to optimize the capability of IT infrastructure.

For more information on the service, go to ICL Services website.