1 Outsourcing and Managed Services
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Outsourcing and Managed Services

We guarantee the stable operation of IT infrastructure and support all solutions - from user workstations to complex corporate systems. Our team swiftly restores service availability within the SLA, minimizes failure risks, and optimizes costs through ITSM processes.

We assist companies in digitizing their operations, adapting IT infrastructure after exiting international holdings, migrating to domestic solutions without downtime, and scaling resources without increasing staff.

Workspace Administration

Our turnkey workspace administration service saves you from hiring or training staff for operational support while ensuring a steady, high-quality service at a fixed price.

We offer support across the entire workspace perimeter (accounts, workstations, corporate communication services, virtual and mobile workstations, OS imaging, software delivery and updates, etc.), as well as within the boundaries agreed upon with the client.

For more information go to ICL Services website.

Operation of Datacenter and Cloud Infrastructure

We provide technical support and ensure the uninterrupted operation of data center infrastructure and both public and private clouds:
  • Infrastructure services
  • Consolidated directory services
  • Server support and maintenance
  • Database support
  • Data storage solutions
  • Network infrastructure support
  • Communication systems
  • Business environment management solutions
  • Database backup and recovery
  • Virtualization infrastructure
For more information go to ICL Services website.

Software Testing

To reduce the risks of deploying a substandard product and the cost of software ownership, it is crucial to see if the product aligns with business needs and can operate effectively in a modern environment.

Types of testing:
  • Functional testing,
  • Automated testing,
  • Stress testing,
  • Localization testing,
  • Compatibility testing,
  • Usability testing,
  • Security testing,
  • Installation testing,
  • Acceptance testing.
For more information go to ICL Services website.

Dedicated specialists

ICL Services is ready to assist in growing your IT team. You can gain direct access to our highly skilled experts at any time, enabling you to adapt your business flexibly to the current circumstances.

With our straightforward interaction model, our experts will promptly begin work and deliver a comprehensive range of IT services for companies across various sectors: industry, finance, retail, transport, and more.

For more information go to ICL Services website.

Technical Support and Maintenance of Equipment and Software

ICL Services offers a comprehensive range of IT and engineering system support services, including repair, equipment recovery, outsourcing, and support for offices and branches across Russia. We provide 24/7 technical assistance in over 200 cities throughout Russia and the CIS, offering flexible solutions tailored to business needs, including on-site and local support, centralized service management, and infrastructure optimization.

Our experts regularly analyze and optimize clients' IT infrastructure, managing the lifecycle of equipment. We help reduce maintenance costs, provide a single point of contact for geographically dispersed networks, ensure uninterrupted operation of critical services, and take over the support of vending networks, ATMs, POS systems, and industrial systems.

Technical Support for Solutions from Foreign Vendors That Have Exited Russia

We offer technical support for software from vendors that have left the Russian market (such as Cisco, Microsoft, VMware, Huawei, and Citrix), assisting in troubleshooting failures, restoring systems, analyzing performance, and optimizing functionality. Our experts ensure your enterprise software runs smoothly, reducing the risks of downtime and costly migrations while developing strategies for seamless transitions to new solutions.

Our service guarantees the protection of critical services, mitigates business risks, and provides expert support without the need for in-house IT personnel.

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