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ICL Services launches a new service that makes it possible to detect all problems that may arise in DBMS, front-end, back-end and mobile applications in a timely manner. This solution is especially important for large retailers and major banks. The sooner the IT department is notified of service degradation, the higher are the chances to prevent downtime losses.
When delivering an Integrated Predictive Monitoring Service, ICL Services applies the following procedure:
Compared to the traditional approach when disaster recovery operations are initiated after the incident has been discovered, an integrated monitoring solution raises the alarm long before the incident occurs by notifying of the potential performance degradation. As a result, IT department has extra time to tackle the problem, customer’s operating and capital costs are reduced, quality of IT service performance is improved and, finally, there is a clear and obvious return on investment in IT.
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