Building the Electronic Document Management System
Prior to this project, each branch office had its own procedure for processing documents, which
significantly complicated exchange of information. The employees regularly faced with a
number of problems, namely: insufficient follow-up control, a heavy search and a long time for
delivery of documents in paper form. In order to eliminate inefficiencies in working with
documents, the company’s management decided to implement electronic document management
and create a centralized system of interaction between branches.
Provide a reliable basis for effective and efficient performance of business processes
The project was implemented in stages. At the initial stage, the processes of registration of
incoming and outgoing correspondence, management of organizational and administrative
documentation, and the exchange of internal documents both within and between branches were
transferred to the electronic form. Next, work was coordinated to agree contracts in electronic
form based on DocsVision Contracts application. To this end, ICL — KME CS experts carried out
the appropriate modifications to meet customer requirements.
ICL — KME CS managed to develop a solution that significantly simplifies the processing of
documents both inside the branch and between them. It is unique thanks to the fact that it can be
easily replicated. Although the project involved the central office and two pilot units in Nizhny
Novgorod and Kazan, the resources of the solution allow covering all the remaining branches
without sacrificing speed and availability.